Ched LOVES the construction business. Not for the reasons you might think though. Ched didn’t have a clue about how water got into a house 8 years ago. When he thought about the water system within a house he thought: “You pay the bill, turn the faucet on and water comes out!”
If he had a leak or had to fix a pipe, he would pay someone to fix it. He always felt he was at a disadvantage with a contractor. Someone could have charged him $500 and he wouldn’t know if that was a good deal or not.
Through a process of trusting leadership, he learned ‘hands-on’ and was able to accomplish things he never knew he could do.
“I was able to figure things out and found that really empowering. I had NO background or infrastructure for this… I felt intelligent, I have a degree, but I didn’t have infrastructure for home repair and maintenance.”
Another eye-opening fact that Ched learned was how ‘kindness’ could impact a work scenario.
“When I first started in business, I didn’t know being nice was a marketable quality. Even in conflict, you can make your point known kindly and listen intently to the other party. Kindness can be reflected in your work. I want people to see an Uncle Ched’s truck pull up and feel peace, rest and safety. We all tend to be a little bit skeptical but it’s not impossible to have a positive impact, even in construction!
This is best done by hearing what a client’s needs are. Valuing them. Doing hard work, with a smile, in the spirit of joy, and it may sound trite, but LOVE people."